Cookie Policy
COOKIE POLICY
Last updated: 1 July 2026
This Cookie Policy explains how Montela Footwear ("we", "our", or "us") uses cookies and similar technologies on our website.
This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website.
Cookies help websites function properly, remember your preferences, improve your browsing experience, understand how visitors use the website, and, where permitted, support marketing and advertising.
Cookies may be placed by us directly or by third-party service providers we use, such as payment providers, analytics tools, advertising platforms, or e-commerce technology providers.
2. Types of Cookies We Use
We may use the following types of cookies on our website:
Strictly Necessary Cookies
These cookies are required for our website to function properly. They allow essential features such as:
Shopping cart functionality
Checkout and payment processing
Login and account access
Website security
Fraud prevention
Remembering your cookie consent choices
These cookies are always active because the website cannot operate properly without them.
Functional Cookies
Functional cookies help improve your experience by remembering preferences such as:
Language
Region
Currency
Recently viewed footwear
Display preferences
These cookies are only used where permitted by law and, where required, with your consent.
Analytics Cookies
Analytics cookies help us understand how visitors use our website, so we can improve our store, footwear pages, navigation, and customer experience.
These cookies may collect information such as:
Pages visited
Time spent on the website
Referral source
Device and browser information
General website usage patterns
Where required by law, analytics cookies are only used with your consent.
Marketing Cookies
Marketing cookies may be used to personalise ads, measure advertising performance, and understand how customers interact with our marketing.
These cookies may be used by platforms such as Google, Meta, or other advertising partners.
Where required by law, marketing cookies are only used with your consent.
3. Third-Party Cookies
Some cookies on our website may be placed by third-party services we use to operate and improve our store.
These may include:
E-commerce platform and website technology providers
Payment service providers
Shipping and tracking tools
Analytics providers
Advertising and marketing platforms
Customer support or email service providers
These third parties may process information according to their own privacy and cookie policies.
We do not control third-party cookies directly, but we choose service providers that support our website operations, customer experience, analytics, advertising, and security.
4. Cookie Consent
When you first visit our website, you may see a cookie banner that allows you to accept or manage non-essential cookies.
Strictly necessary cookies are always active.
Functional, analytics, and marketing cookies are only used where permitted by law and, where required, after you have given consent.
You can change your cookie preferences at any time through the cookie banner or cookie settings tool, where available.
5. Managing Cookies in Your Browser
You can also manage or delete cookies through your browser settings.
Most browsers allow you to:
View which cookies are stored;
Delete cookies;
Block cookies from specific websites;
Block all cookies;
Clear cookies when you close the browser.
Please note that disabling strictly necessary cookies may affect the functionality of our website. For example, your shopping cart, checkout, login, or payment process may not work properly.
6. How Long Cookies Stay on Your Device
Cookies may be either session cookies or persistent cookies.
Session cookies are deleted when you close your browser.
Persistent cookies remain on your device for a set period or until you delete them manually.
The exact duration depends on the cookie type and the service provider placing the cookie.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, cookie usage, service providers, or legal requirements.
When we update this policy, we will change the "Last updated" date at the top of this page.
8. Who We Are
Brand name:
Montela Footwear
Operating company and legal owner:
Outlight Systems
Registered office:
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands
Chamber of Commerce number (KvK):
42045311
VAT number:
NL869455904B01
Telephone number:
+31 6 11407132
9. Contact Us
For questions about this Cookie Policy, privacy, or how we use cookies, please contact us:
Email:
support@montelafootwear.com
Postal address:
Outlight Systems / Montela Footwear
Hendrik Soeteboomstraat 4
1035 NX Amsterdam
The Netherlands
Telephone number:
+31 6 11407132
Customer service hours:
Monday–Friday: 09:00–17:00 GMT/BST
Saturday–Sunday: 09:00–13:00 GMT/BST
Average response time:
Within 24 hours on business days